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Junior Community Manager (m/f)

The gamigo group is a thriving and fast-growing company within the games market. We have an ample portfolio of online and mobile games at command, including a variety of leading MMO role playing and strategy games. Our company focuses primarily on games operations on the European and American market. With more than 100 million registered users and a broad range of gaming portals, the gamigo group turned into one of the leading gaming providers.

 

To enhance our team at our location in Berlin at the earliest opportunity, we are looking for a

Junior Community Manager (m/f)

Your responsibilities:

  • Communicate with customers to understand their needs and demands
  • Answer e-mail support tickets in a professional manner
  • Ensure that every player and character gets a bit of the spotlight
  • Moderate forums and other social media channels
  • Write and translate compelling error-free texts to increase player participation or sales
  • Support and promote in-game and forum events
  • Work in an international team supporting a variety of game teams
  • Support the Product Manager in regards to the execution of sales and other tasks
  • Create game knowledge bases to share information throughout the company
  • Maintain a fun and cooperative gaming community

 

Your qualifications:

  • Experience with and passion for online games (MMOs and / or Shooters are a plus)
  • Fluent in English and French or German
  • Ability to handle difficult customers in a polite, professional manner
  • Willingness to work during peak gaming hours: nights, weekends, holidays
  • Team player with a pro-active attitude
  • Experience in growing or moderating an online community is a plus

 

What we offer:

An exciting and forward-thinking workspace is waiting for you, offering lots of creative freedom and prospects for personal development. In our intercultural and dedicated team, you can work independently and will have the chance to initiate varied projects. Apart from healthy extras (e.g. fresh fruit every day) and an office near by the Spree, we offer further interesting benefits to our employees, which you can find on our corporate website.

Be part of a growing international team in a unique branch and work in a friendly atmosphere with motivated colleagues. We are looking forward to your application in German or English. You can address your application to Elisabeth Bargstädt.

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